We promise :-
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 | To provide a fair and just service to all customers that deal with TTPR. |
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| To ensure that the duly completed claim forms are to be processed within 10 minutes.
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| Fix hearing dates within 60 days from the registration date.
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| Send the hearing notice (Form 4) to claimants and defendant not less than 21 days before the hearing date.
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| An award will be issued on the same day the judgement is given.
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| To ensure the withdrawal / struck off cases informed by letter to be decided within 3 working days.
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| To issue acknowledgement letters to the complainant within 1 working day from receiving the complaints.
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