| | VISION | |
| |  | To establish TTPR as the alternative dispute resolution mechanism between the house buyers and the developers with regards to claim on damages for all kind of real property for residency. | |
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| | MISSION | |
| | | To continuously improve the level of TTPR’s credibility in all aspects of management, administration and legal within its jurisdiction. | |
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| | OBJECTIVE | |
| | | TTPR as the alternative to hear and to adjudicate the house buyers’ claims and/or damages against the developers by the motto of “Simple, Inexpensive and Fast”. | |
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| | ESTABLISHMENT OBJECTIVES | |
| | | To establish an effective and high quality of planning, development and management of the Tribunal. | |
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| | | The Tribunal as the alternative dispute resolution channel for liquidated ascertained damages claim.
1. To organize hearings and to issue award;
2. Customer-friendly services;
3. To increase people’s awareness. | |
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| | BACKGROUND | |
| | | Established on 1st December 2002 and started its full-scale operation on 1st January 2003. | |
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| | | As alternative to proceed with claim of damages in easier, cheaper and faster manner compared to civil court. | |
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| | | Jurisdiction covers only West Malaysia as per Section 1 of the Housing Development ( Control And Licensing ) Act 1966. | |
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